Deliver quality frontline training in Microsoft 365

Frontline training for your workforce

You shouldn’t need to work at a desk to get the quality training you require. Unlock frontline success with the only AI-powered learning, engagement, and performance platform built into Microsoft 365 and Teams. Create, deliver, track, and report on first-line training data in one, agile platform. Provide on-the-go training with our LMS mobile app and empower the people who support your customers the most.

Champion your frontline heroes by delivering real-time information and training right at their fingertips through dynamic mobile learning, engaging employee check-ins, and advanced performance monitoring. Witness unprecedented success as your organization enhances the development and support of the first-line workers who work directly you’re your customers every day.

Provide on-the-go training for frontline workers

Ensure that your diverse workforce receives the training they need, when they need it, and in a way that suits...

Ensure that your diverse workforce receives the training they need, when they need it, and in a way that suits their learning preferences. With our Learn365 mobile app, your employees can access learning activities anytime, anywhere, on any device. They can stay updated on frontline training, track their skill development progress, and even discuss training content with their peers. They can also download courses offline and take them at their own pace, without worrying about internet connectivity. And as our mobile app works with single sign-on employees do not need to create a new, possibly less secure password to access their training.

Get acquainted and stay connected

Establish regular and effective communication between managers and employees working from outside the office. Our weekly employee check-in software fosters...

Establish regular and effective communication between managers and employees working from outside the office. Our weekly employee check-in software fosters frequent, meaningful conversations that drive engagement and performance between managers and frontline workers. Customize check-in questions weekly to address specific first-line workforce support needs. Additionally, every employee check-in includes a dedicated section for SMART Goals or OKRs. By providing a platform for continuous feedback, goal setting, and recognition, you get frontline employees aligned and motivated.

Make development part of performance reviews

Make performance conversations part of your everyday culture with frequent, light-touch feedback available through Perform365.

Want to see the development challenges...

Make performance conversations part of your everyday culture with frequent, light-touch feedback available through Perform365.

Want to see the development challenges your people have faced over the past 6 months? Or perhaps their personal successes over the last 12 weeks.

With our performance review software, all the data you need to have quality skill development conversations is ready to add to the agenda at the touch of a button. That includes feedback you’ve given, OKR tracking, 360 feedback, and, peer recognition. With Perform365, frontline employees can stay better connected and have more meaningful conversations about their skill development progress.

Create, deliver, and track frontline training with the full Human Success platform.

Explore features

Train and engage your frontline in Microsoft 365

With our human success platform’s seamless integration with Microsoft 365, we offer organizations like yours a familiar and intuitive frontline training system for delivering high-quality upskilling and reskilling opportunities.

Our Learn365 LMS platform allows for the creation of diverse and flexible learning paths, ensuring your training is comprehensive and up-to-date.

Our Engage365 enhances engagement through regular check-ins and real-time feedback, fostering a culture of continuous training and development our Perform365 platform helps you align frontline objectives with company-wide outcomes.

As a whole, the Human Success platform not only equips your first-line workforce with the necessary skills but also ensures employees are engaged and future-ready.

Want to learn how to support your first-line workforce with frontline training on the go? Read our article showing how easy it can be with our agile LMS.

Firstline Workers On-the-Go Training Read more

Learn more

93%

Want more learning

A study done by Kahoot! Found that 93% of frontline workers wanted more learning and skill development opportunities.

Create agile training

50%

Want to quit

Frontline workers are notorious for having very high turnover, and McKinsey found that 50% of frontline workers are considering leaving frontline positions entirely.

Check-in with employees

70%

Of workers are frontline

The frontline workforce is a significant working group, accounting for nearly 70% of the current workforce in the US alone, found MicKinsey & Company.

Monitor frontline engagement

How can you automate frontline training with AI?

Unlock the power of the AI-powered Human Success platform to revolutionize your frontline training. Our AI capabilities transform the way organizations create and deliver high-quality training for frontline workforces.

It seamlessly turns complex security documents and videos into engaging courses, complete with modules, quizzes, and more, all in a matter of seconds. This not only saves time but also ensures consistency and comprehensiveness in training content.

Plus, its AI-powered course discovery feature recommends relevant development courses to employees, offering learning whenever and wherever they need it.

Explore AI capabilities