Webinar

Webinar: Bucking the global employee engagement trend

Friday 29 October | 10-11am BST  

The Financial Services Compensation Scheme (FSCS) just recorded its highest ever levels of customer satisfaction against the backdrop of the pandemic, increased customer demand and claims volumes. To top that, their employee engagement score is 88% and eNPS has risen 11 points in a single year to 67.

How?

Join FSCS Chief People Officer, David Blackburn and Weekly10 CEO Andy Roberts as they discuss how a business culture that’s built on trust and transparency are the building blocks for success.

This is not a sales pitch. It'll be a nitty, gritty warts-and-all account of how FSCS have built the right culture to thrive in a smarter-working world.

We'll discuss:

  • The company culture at FSCS, and how trust is key to increasing employee engagement
  • The positives that FSCS has taken from the past 18 months
  • Surprising results and key takeaways from their "Your Day, your Way" program

Your speakers

David Blackburn is one of the most awarded HR professionals working in the UK today and listed as one the top 100 HR Directors in the World in the HRD Global 100 2021. He's also the Investors in People (IiP) Leader of the Year, and holds a host of prestigious accolades for his dedication to the people he works with..